Water Planet and Osmoflo have teamed up to enable Water Planet’s IMS 5000 customers to access real-time operation and maintenance support through Osmoflo’s call centre.
Through the joint offering, Osmoflo’s PlantConnect, which combines a remote monitoring application and response infrastructure, has been adapted to work with Water Planet’s installations, alongside its self-adaptive process control system, IntelliFlux. The tie up will mean that customers can receive emails and text message alerts for critical alarms, preventative maintenance, and energy consumption and performance data.
Operations and maintenance support is offered as an add-on.
“This development expands our operation and maintenance service offering, and provides significant value to our customers’ ongoing operations,” said Water Planet chief executive, Eric Hoek.